Terms of Service

Welcome to Avalon Nail Bar. By accessing our website, booking appointments, or using our services, you agree to be bound by these Terms of Service. Please read them carefully before using our services.

Acceptance of Terms

By accessing or using our website, booking services, or visiting our salon, you acknowledge that you have read, understood, and agree to be bound by these Terms of Service and our Privacy Policy. If you do not agree to these terms, please do not use our services.

Services

Avalon Nail Bar provides professional nail care, spa treatments, and related beauty services. Our services include but are not limited to:

• Manicure and pedicure services
• Nail enhancements (gel, acrylic, dip powder)
• Nail art and custom designs
• Spa treatments and luxury packages
• Waxing and other beauty services

Service availability, pricing, and offerings may change without prior notice. We reserve the right to refuse service to anyone at our discretion.

Appointments and Scheduling

• Booking: Appointments can be made online, by phone, or in person
• Confirmation: You may receive appointment reminders via SMS or email
• Cancellations: We request at least 24 hours notice for cancellations or rescheduling
• No-Shows: Repeated no-shows may result in requiring a deposit for future bookings
• Late Arrivals: Arriving late may result in shortened service time or rescheduling

Pricing and Payment

• All prices are listed in US dollars and are subject to change without notice
• Payment is due at the time of service
• We accept cash, credit cards, debit cards, and approved digital payment methods
• Gratuities are not included in service prices and are at your discretion
• Gift cards are non-refundable and cannot be exchanged for cash

Health and Safety

Your health and safety are our top priorities:

• Please inform your technician of any allergies, sensitivities, or medical conditions that may affect your service
• If you have any open wounds, infections, or contagious conditions on hands or feet, please reschedule your appointment
• We maintain strict sanitation protocols and use sterilized equipment
• We reserve the right to refuse service if we believe it may pose a health risk to you or our staff

Customer Conduct

We strive to maintain a peaceful and relaxing environment for all guests. We ask that you:

• Treat our staff and other guests with respect and courtesy
• Keep mobile phones on silent or vibrate mode
• Supervise any children accompanying you
• Refrain from consuming outside food or beverages
• Avoid disruptive behavior that may affect other guests' experience

We reserve the right to refuse service or ask any guest to leave if their behavior is disruptive or inappropriate.

Satisfaction Guarantee

We take pride in our work and want you to leave feeling beautiful and satisfied. If you are not completely satisfied with your service:

• Please notify your technician immediately so we can address any concerns
• Contact us within 48 hours of your appointment for service-related issues
• We will work with you to resolve any concerns, which may include complimentary adjustments or corrections
• Refunds are issued at management discretion on a case-by-case basis

Liability Disclaimer

• Avalon Nail Bar is not responsible for any allergic reactions or adverse effects resulting from products used during services, provided proper disclosure was made by the client
• We are not responsible for loss, theft, or damage to personal belongings
• Our liability is limited to the cost of the service provided
• By using our services, you acknowledge and accept these limitations

Intellectual Property

All content on our website, including but not limited to text, images, logos, graphics, and design elements, is the property of Avalon Nail Bar and is protected by copyright and trademark laws. You may not reproduce, distribute, or use any content without our written permission.

Website Use

• You agree to use our website only for lawful purposes
• You may not attempt to gain unauthorized access to our systems
• We are not responsible for third-party websites linked from our site
• Website content is provided "as is" without warranties of any kind

SMS/Text Messaging Terms

By opting in to receive SMS messages from Avalon Nail Bar:

• You consent to receive automated appointment reminders, confirmations, and promotional messages
• Message frequency varies based on your appointments and preferences
• Standard message and data rates may apply
• You may opt out at any time by replying STOP
• Reply HELP for assistance

Modifications to Terms

We reserve the right to modify these Terms of Service at any time. Changes will be effective immediately upon posting to our website. Your continued use of our services after any modifications indicates your acceptance of the updated terms.

Governing Law

These Terms of Service are governed by the laws of the State of California. Any disputes arising from these terms or your use of our services shall be resolved in the courts of California.

Severability

If any provision of these Terms of Service is found to be invalid or unenforceable, the remaining provisions shall continue in full force and effect.